Tips for Communicating with Medical Staff in Turkey
Gaining access to quality healthcare is an important part of travel in any foreign country. Turkey has an extensive healthcare system, with large cities offering modern, western-style hospitals and fully trained staff. Before visiting Turkey, it is important to understand the Turkish customs for communicating with medical staff to ensure the best possible healthcare experience.
Do Your Research
Before visiting Turkey, take the time to research healthcare options in the region you are visiting. The Turkish Ministry of Health publishes information about local healthcare services on their website.1 When selecting a healthcare facility, read reviews from current and former patients and ask for recommendations from locals.
Carry Necessary Information
When visiting a hospital or clinic, it is important to have the necessary information on hand. Carry a copy of your medical records, any prescriptions you are currently taking, and a list of any allergies or medical conditions. It is also helpful to bring a Turkish translation of your medical records, just in case the medical staff has difficulty understanding them.
Health Insurance & Payment
If you are enrolled in a health insurance program, make sure the hospital or clinic you are visiting is a participating provider. Check with your health insurance provider to verify coverage in Turkey and carry a copy of your insurance card in case you need to show it to medical staff. If you do not have health insurance, ask what payment methods are accepted and make sure you have enough money before seeking medical care.
Understanding the Language Barrier
Turkey has a robust healthcare system and medical staff who are qualified to provide excellent care. However, many medical staff in the country do not speak English. In order to communicate effectively, it is important to understand the language barrier and prepare in advance. Before your trip, research common medical terms and practice pronouncing them in Turkish. It is also wise to bring a friend or family member who can speak the language, so they can help interpret.
Stay Open & Respectful
No matter how much research you do and how much Turkish language you learn, misunderstandings can occur when communicating with medical staff in Turkey. If a misunderstanding arises, try to stay respectful and open-minded. Remember that medical staff in Turkey are fully qualified professionals, and their care is governed by the same standards as in other countries.
Conclusion
Communicating effectively with medical staff in Turkey is an important part of travelling in the country. Taking the time to do research, understanding the language barrier and being respectful are key to securing quality healthcare during your visit. By putting in the necessary preparation before arriving in Turkey, you can ensure a positive experience when accessing healthcare.
1 Turkish Ministry of Health. (2020). Healthcare services in Turkey. Retrieved from: https://www.tkh.gov.tr/en/our-services/healthcare-services-in-turkey/
